Items where Author is "PATEMBAYAN, ALDINO YUVE"

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Thesis

PATEMBAYAN, ALDINO YUVE (2026) ANALISIS KUALITAS LAYANAN TERMINAL DOMESTIK BENOA TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA). Diploma thesis, Politeknik Perkapalan Negeri Surabaya.

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