Items where Author is "Pamungkas, Muh Aldo Bintang"

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Pamungkas, Muh Aldo Bintang (2022) ANALISA KUALITAS PELAYANAN PELAYARAN KAPAL PRATHITA IV DENGAN METODE KANO DAN METODE ZONE OF TOLERANCE (STUDI KASUS: PT. ASDP INDONESIA FERRY (PERSERO) CABANG KETAPANG). Diploma thesis, Politeknik Perkapalan Negeri Surabaya.

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