Items where Author is "Laraswati, Marshella Kartika"

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Laraswati, Marshella Kartika (2023) ANALISIS KUALITAS PELAYANAN PT. SAMUDERA SURABAYA LOGISTIK TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS. Diploma thesis, Politeknik Perkapalan Negeri Surabaya.

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