Items where Author is "Hidayat, Firman"

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Thesis

Hidayat, Firman (2024) ANALISIS KEPUASAN PELAYANAN KONSUMEN DI PERUSAHAAN PELAYANAN PUBLIK MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN ZONE OF TOLERANCE (ZOT). Diploma thesis, Politeknik Perkapalan Negeri Surabaya.

This list was generated on Mon Dec 23 00:14:00 2024 WIB.