Items where Author is "Hakiki, Alfan"

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Thesis

Hakiki, Alfan (2025) ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA KAPAL PENUMPANG KM. DOROLONDA DENGAN METODE KANO DAN ZONE OF TOLERANCE. Diploma thesis, Politeknik Perkapalan Negeri Surabaya.

This list was generated on Fri Dec 19 23:18:54 2025 WIB.
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