Items where Author is "Azzahra, Shafiyyah Herdianti"

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Thesis

Azzahra, Shafiyyah Herdianti (2025) ANALISIS KUALITAS PELAYANAN EKSPOR DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN INDEX POTENTIAL GAIN CUSTOMER VALUE (IPGCV) PADA PERUSAHAAN PELAYARAN. Diploma thesis, Politeknik Perkapalan Negeri Surabaya.

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