Items where Author is "Amalia, Nabilah Ayu"

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Thesis

Amalia, Nabilah Ayu (2024) ANALISIS PENGARUH KEPUASAN PELANGGAN, PELAYANAN DAN ELECTRONIC WORD OF MOUTH TERHADAP LOYALITAS PELANGGAN DEPO PETI KEMAS SURABAYA MENGGUNAKAN METODE PARTIAL LEAST SQUARE STRUCTURAL EQUATION MODEL (PLS-SEM). Diploma thesis, Politeknik Perkapalan Negeri Surabaya.

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