Items where Author is "Adawiyah, Fithriyatul"

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Adawiyah, Fithriyatul (2024) ANALISIS KUALITAS LAYANAN JASA BONGKAR MUAT DI TUKS PT PETROKIMIA GRESIK MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN POTENTIAL GAIN IN CUSTOMER VALUE (PGCV). Diploma thesis, Politeknik Perkapalan Negeri Surabaya.

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