Items where Author is "ANGGREANI, NITA JUNIARTI DWI"

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ANGGREANI, NITA JUNIARTI DWI (2021) ANALISA KEPUASAN PENUMPANG KAPAL DENGAN METODE FUZZY-SERVQUAL UNTUK MENINGKATKAN KUALITAS PELAYANAN (SK. PT PELNI SURABAYA). Diploma thesis, Politeknik Perkapalan Negeri Surabaya.

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