Items where Author is "ANGELINA, DEVANTARI PUTRI"

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Thesis

ANGELINA, DEVANTARI PUTRI (2024) ANALISA TINGKAT KUALITAS PELAYANAN JASA TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYISIS (IPA) DAN CUSTOMER SATISFACTION INDEX (CSI) PADA DEPO PETIKEMAS. Diploma thesis, Politeknik Perkapalan Negeri Surabaya.

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