Items where Author is "AN’UMILLAH, RANIA ATAINA"

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Thesis

AN’UMILLAH, RANIA ATAINA (2024) ANALISIS KUALITAS JASA TRUCKING TERHADAP KEPUASAN PELANGGAN DENGAN METODE SERVQUAL DAN QFD (QUALITY FUNCTION DEPLOYMENT) PADA PERUSAHAAN LOGISTIK. Diploma thesis, Politeknik Perkapalan Negeri Surabaya.

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